INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to provide accurate and high-quality images of our cannabis flowers. However, due to natural variations in crops, slight differences in color or texture may occur. Rest assured, the quality and strain will match the description.

Where can I view my sales receipt?

Once your order is confirmed, a sales receipt will be sent to your registered email address. You can also view and download your receipt by logging into your account on our website and navigating to the "Order History" or "My Orders" section.

How can I return an item?

Due to the nature of our products, returns are only accepted for items that are damaged, defective, or incorrect. To initiate a return, please contact our customer support team within 7 days of receiving your order. Include your order number, a description of the issue, and any relevant photos. We’ll guide you through the return process and provide a resolution as quickly as possible.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock popular items. If a product is marked as “out of stock,” you can sign up for email notifications on the product page to be informed as soon as it becomes available. Alternatively, feel free to contact our customer support team for updates on specific products.

Where can I ship my order?

Please ensure that cannabis products are legal in your location before placing an order. If you’re unsure, feel free to contact our support team for assistance.

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